The Budget comprises some comments which will definitely benefit the consumer it includes customer satisfaction, cleanliness, new help lines and no fare hike.

The Raliway Budget for 2015 was announced by our honorable railway minister Suresh Prabhu today. And I am sure that there were is plenty of good news which can bring smiles on the face of the common-man.

The Budget comprises some comments which will definitely benefit the consumer it includes customer satisfaction, cleanliness, new help lines and no hike in passenger fare.

The most important point remains that there is no hike in passenger fare.

Among other things – there will be additional new toilets build at 650 stations. There will be replacement of 17,000 toilets with vacuum toilets. Bid linen can be booked by irctc portal. All India helpline number 138 is introduced for the customers, which will be operational from 1 March, 2015. Another Toll free number 182 is placed which will handle the security related issues.

Well booking tickets this is also one of the important parts because for booking tickets you have stand in a long queue which takes a lot of time, but for now the passengers will be booking tickets in five minutes, using mobile apps.

And not forgetting about the cleanliness for maintaining cleanliness at the railways new department will be allocated to focus on Swachh Rail. E-catering is also introduced in 108 trains, via irctc website. For water facilities new water vending machines will be at more rail stations.

Passengers will be alert about their destination stations via SMS Alerts service 15 minutes before the destination station is reached.

Mobile charging facilities to be provided in general coaches. Wi-Fi at all A-1 category stations is provided, to extend the service to B category stations too. There will be online booking availability for the resting room and wheel- chairs for disabled via irctc website. Lifts planned at major stations, Rs. 120 crore granted for the same.

Advance booking days to increased by 120 days. To move towards paperless ticketing. It also stated the women safety while travelling in the train there will CCTV cameras installed in select trains and suburban trains.

Thanks to our honorable Railway Minister Suresh Prabhu for giving us a good Rail Budget.

(The views expressed are of Abdulaziz Shaikh)